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The Helper’s Power to Heal and To Be Hurt, Or Helped, By Trying  by B. Hudnall Stamm, Ph.D., E. M. Varra, Ph.D., L. A. Pearlman, Ph.D. & E. Giller, M.A.

Learning Objectives
  • Learn who is affected by vicarious trauma and how it affects them.


  • Understand the importance of educating "helpers" about vicarious trauma.


  • Learn how to consult "helping" professionals who may experience vicarious trauma.


People are often called on to respond to individual, community, national, and even international crises. Health care professionals, social service workers, teachers, attorneys, police officers, firefighters, clergy, airline and other transportation staff, disaster site cleanup crews, and others who offer assistance at the time of the event or later may be negatively affected by their contact with these events. These “helpers” are exposed to both primary (i.e., direct) and vicarious sources of traumatic stress. Although they may experience positive feelings associated with their ability to help, they may also feel negative, secondary effects, called vicarious trauma (VT). Vicarious trauma can be caused by repeatedly hearing horrible stories about extremely stressful events.

WHAT DO WE KNOW?

According to national scientific studies, about 50% of women and 60% of men in the United States are exposed to a potentially traumatizing event, about one fifth of whom will seek professional mental health assistance. We do not have specific data regarding the percentage of people in the helping professions who suffer negative effects from their helping roles, but we do know that reports of VT are widespread. Vicarious trauma occurs in those responders on the front lines, and in those who provide assistance long after the event.

Over the past fifteen years, research has shown that while most are pleased to help those who experience extremely stressful events, secondary exposure to traumatic stress can have a negative impact on helpers. These effects are similar to those suffered by the primary victim of the event and can include intrusive images, nightmares, emotional numbing, dissociative experiences, and an exaggerated startle response. Helpers may also undergo changes in how they experience themselves and others, such as a decreased sense of security, increased cynicism, and disconnection from loved ones. There is research evidence that secondary exposure may also lead to depression in some helpers, and may lead to increased use of alcohol or drugs. In the workplace, VT has been associated with higher rates of physical illness, greater use of sick leave, higher turnover, lower morale, and lower productivity that may lead to patient care errors.

VT may be exacerbated by feelings of professional isolation, large caseloads, and frequent contact with traumatized people and visits to trauma environments or locations (e.g., ground zero for an event). It may also be aggravated by the severity of the traumatic material to which the helper is exposed, such as direct contact with victims, or exposure to graphic accounts, stories, photos, and other things associated with extremely stressful events.

WHAT CAN WE DO?

Experience has shown that a systematic prevention program can maintain helpers’ well being and decrease individual and organizational losses like turnover and burnout. A top priority is educating emergency responders and those who assist with the long-term responses about VT and other trauma issues. It is important to destigmatize secondary trauma through organizational recognition and acknowledgement.

Organizations can establish policies that are consistent with current knowledge of risk and prevention of secondary/ vicarious traumatization. There are workplace models that may be used as a basis for developing prevention and intervention programs for helpers at risk for VT. Resources, including peer support, are useful for those involved in helping. Professional consultation, training, and counseling for VT and other secondary effects are vital to those helpers in need.

FOR ADDITIONAL INFORMATION

Sidran Institute: Traumatic Stress Education and Advocacy (www.Sidran.org)

Traumatic Stress Institute/Center for Adult & Adolescent Psychotherapy, LLC and Trauma Research, Education, & Training Institute, Inc. (www.tsicaap.com)

Idaho State University Institute of Rural Health (www.isu.edu/irh)

ESSENTIAL READING

Figley, C.R. (Ed.) (1995). Compassion Fatigue: Secondary Traumatic Stress Disorder from Treating the Traumatized. New York: Brunner/Mazel.

Pearlman, L.A. and Saakvitne, K.W. (1995). Trauma and the Therapist: Countertransference and Vicarious Traumatization in Psychotherapy with Incest Survivors. New York: WW Norton.

Saakvitne, K., Gamble, S., Pearlman, L., & Lev, B. (2000). Risking Connection. Towson, MD: Sidran Press.

Stamm, B.H. (Ed.) (1999). Secondary traumatic stress: Self-care issues for clinicians, researchers, and educators, 2nd Edition,. Towson, MD: Sidran Press.

AUTHORS

B.H. Stamm, Ph.D.: Institute of Rural Health, Idaho State University.

E. M. Varra, Ph.D.: Counseling and Testing Center and Dept. of Psychology, University of Nevada, Reno

L. A. Pearlman, Ph.D.: Traumatic Stress Institute, S. Windsor, CT

E. Giller, M.A.: President, Sidran Institute, Towson, MD

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