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Frequently Asked Questions

1. What do I need to take advantage of www.e-psychologist.org?
A Computer, an Internet Connection, and a Printer.

2. How much does the CE on www.e-psychologist.org cost?
Nothing. This service is completely free to Registrants and NPTR Post Doctoral Trainee Registrants (that have submitted their internship confimation and transcript to the National Register and are listed online). Learn more about the NPTR.

3. I am not a Registrant. Can I still earn CE through www.e-psychologist.org?
No. But, if you decide to apply, you may read the articles and complete the answer sheets as you complete the credentialing applications, then submit all the answer sheets as soon as you are approved for the National Register Health Service Psychologists credential. Click here to apply.

4. I submitted answers for CE questions in prior issues of the Register Report. Is the CE I earned in the past now considered APA Approved CE?
No. To conform to APA's standards for continuing education sponsorship, the articles and questions from past issues of The Register Report were updated and learning objectives and evaluation forms were added to the articles available on www.e-psychologist.org.

5. What is the Basis for CE credits earned?
One (1) CE credit can be earned by successfully answering 10-13 multiple choice and other questions at an 80% pass rate from 3-4 designated articles with approximately 4800 word count.

Two (2) CE credits can be earned by successfully answering 10-13 multiple choice questions at an 80% pass rate from multiple designated articles with a total of approximately 8000 word count.

Three (3) CE credits can be earned by successfully answering 10-13 multiple choice questions at an 80% pass rate from multiple designated articles with a total of approximately 10,000 word count, typically in a Legal Update or other special publication.


6. Is CE earned on www.e-psychologist.org acceptable to my licensing board?
The National Register has offered free CE to Registrants through The Register Report for several years. However, the National Register was not an APA approved sponsor, and thus the licensing board had to make a decision on the National Register as an acceptable sponsor or review and approve the module on an individual basis. Responding to Registrant feedback about this potential hurdle, the National Register applied for APA Approval as a CE Sponsor in January 2003, and was approved on April 1, 2003 at the first APA CE Sponsor Committee meeting following submission of our application. The committee responded with this language:

The National Register is approved by the American Psychological Association to sponsor continuing education for psychologists. The National Register maintains responsibility for this program and its content.

CE credits earned through this program will meet the standards for acceptable CE credit in states, territories, or provinces that require continuing education credits for renewal of license.


7. What are the National Register Continuing Education Program Grievance Procedures?
The National Register of Health Service Psychologists (NR) is committed to conducting all activities to conform to the American Psychological Association's Ethical Principles of Psychologists and to provide quality articles, learning objectives and questions of its CE program to participants. The NR will also abide by legal and ethical responsibilities to not discriminate in its dissemination of its continuing education program.

The NR will monitor and assess compliance of these standards and make every effort to provide a program that assures fair treatment of all participants and anticipate problems. If such problems arise, the NR has guidelines for handling grievances.

When a Registrant has a grievance or requests an action be taken with regard to CE credit procedures, questions/answer format, or feedback from the NR, the following measures will be taken.

  1. If the grievance is initially conducted by phone, participant will be asked to submit the grievance in written format.
  2. If the written grievance concerns article content or learning objectives, the NR
    will respond to the Registrant as soon as possible. If the question is not immediately answerable, we will obtain the information necessary and respond in a timely manner to resolve the concern or answer the question.
  3. If the written grievance concerns clarity or appropriateness of a question or the wording of a multiple-choice answer, the NR will respond to participant as soon as possible. The NR maintains accurate and confidential information regarding scoring of exams and the pass-fail statistics of each question. When sufficient information is collected to determine patterns in the pass-fail rate of each question, we will then respond as follows:
  4. If the pass/fail rate of each question is not positively correlated to the pass/fail rate of the test (as determined by statistical analysis) and the answer pattern indicates possible problems, the NR will decide whether to revise the question by consulting outside test experts. The NR will consider the feedback from the consultant and take appropriate action (even if it is to retain the status quo). At that time, the participant will be contacted.
  5. If the revision changes the outcome of the test to a pass, the participant will be notified and a certificate will be sent.
  6. If the pass/fail correlation of the question is sufficiently correlated with the overall test and the answer pattern indicates that the correct answer has been keyed, then the NR will inform the participant and the question will not be revised. If participant has only taken the test one time, the participant has a second opportunity to take the test.

When sufficient numbers of quizzes have been received, statistical analysis of each test question is conducted using the phi coefficient. The phi coefficient correlation is a measure of the relation between any two sets of scores that are binary representations. Two binary variables are considered positively associated if most of the scores fall along the diagonal cell, and when the two binary variables are considered negatively associated most of the scores fall off the diagonal. The majority of passing or failing answers to each question is compared to the majority of passing or failing of the overall exam and then compared to the standard associations. The following numbers are an example of positive or negative correlations.

  • -1.0 to -0.7 strong negative association.
  • -0.7 to -0.3 weak negative association.
  • -0.3 to +0.3 little or no association.
  • +0.3 to +0.7 weak positive association.
  • +0.7 to +1.0 strong positive association.
Confidential records of all written concerns involving the CE program are maintained in a secure area.


8. My licensing board requires CE credits in the areas of Ethics and/or Cultural Diversity. Do any Modules meet this requirement?
Under the "Online CE Articles" menu, you will be able to see which Modules offer possible credits in these areas. Please contact your state licensing board to be sure that these Modules meet their specific requirements.



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